“Strategy without tactics is the slowest route to victory. Tactics without strategy is the noise before defeat.” - Sun Tzu
AmplifAI Solutions
Leverage the power of AI to drive improved business performance while delivering greater employee and customer satisfaction and retention.
AmplifAI Solutions drives the digital transformation by turning your Meta Data into insights, to auto-generate performance-relevant actions and to distribute those personalized actions to employees and leaders. Since its’ inception in 2014, AmplifAI has had a single goal in mind – to design Artificial Intelligence (AI) that when fueled by your existing data (CRM, ACD/IVR, Quality, Surveys, Sales), sustainably improves employee satisfaction and results, leading to increased customer satisfaction and retention.
Too Much Data, Not Enough Time
Frontline employees and supervisors are inundated with data and reports and are unable to consistently determine actions and drive outcomes. AmplifAI visualizes role-based actions, data and rankings providing actionable outlier and root cause analysis dashboards. Our AI understands your highest performers, learns why they’re excelling, and creates personalized development plans with data-driven actionable intel that shift your overall performance bell curve. When you can replicate high performers, you shift your performance.
Workforce Optimization Works!
AmpflifAI drives outstanding results: 53% Increase in Employee Satisfaction and 44% Increase in...
Accelerate Performance and AmplifAI Results
With the power of AI, AmplifAI drives Digital Transformation of Intelligent Contact Centers. Using existing...
SSM Health Decreased Write-Offs by 55% in Only 3 Months
SSM Health is a Catholic, not-for-profit health system with nearly 40,000 employees and 11,000 providers...
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